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During a recent CIO Leadership Live session, Michael Fagan, chief transformation officer of Australian cinema and theme park company Village Roadshow, spoke with CIO’s editor in chief for APAC Cathy O'Sullivan about delivering value, colla
Reorienting IT’s budget toward future opportunities is a big reason why CIOs should review their IT portfolios with an eye toward curbing unnecessary spending and realizing maximum value from every IT investment.
The company’s plan to offer future innovations in S/4HANA only to subscribers of its Rise with SAP offering is alienating customers, user conference hears.
Today’s IT systems have more points of failure than ever before. Internet Performance Monitoring provides visibility over external networks and services to mitigate outages.
Designed to speed adoption and achieve business outcomes, change management hasn’t historically been a strength of IT orgs. It’s time to flip that script by asking hard questions to hone change strategies.
AI has sucked all the air out of the room of late, but the tech that makes AI possible, keeps the business humming, and advances the core mission of IT and the business too often goes overlooked, unused, and underfunded.
Now Assist, the company’s sub-brand for generative AI features, will soon show up in field service management and help enterprises build their own chatbots.
As the company adopts generative AI internally, CIO Chris Bedi is measuring everything — and thinks you should too.
When IBM spun out its managed infrastructure services business as Kyndryl in 2021, the new company had two years to transition to its own IT systems. It also chose to use that time to undertake a major transformation.
With a focus on providing exceptional customer service and generating initiatives to modernize the business, Nationale-Nederlanden is seeing the benefits of digitalizing all its sales and after-sales processes — part of a broadscale transformat