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Air India failed to adhere to the rules while awarding an ERP contract worth $27 million to SAP India and IBM India.
The restructuring program will focus on AI and impact about 7.4% of SAP's total workforce.
Retailers will be offered AI-powered tools for prediction and promotion at the National Retail Federation’s annual show.
With a $220 million fine, SAP is drawing a line under a long-standing investigation by US authorities. The company is alleged to have bribed officials.
Product engineering head Thomas Saueressig will take on a new role to maximize potential for customers in the cloud, but that’s cold comfort for on-premises users.
Now Assist, the company’s sub-brand for generative AI features, will soon show up in field service management and help enterprises build their own chatbots.
IBM’s third-quarter earnings were boosted by enterprises’ interest in generative AI, which drove up its software and consulting revenue.
Along with new AI-powered capabilities, the ERP provider is adding new enterprise performance management tools and features to its suite.
The company, in a regulatory filing, said it is in the process of negotiating with the US Internal Revenue Service. The notices correspond to tax years 2004 to 2013.
Like Salesforce and ServiceNow, SAP is promising to embed an AI copilot throughout its applications, but planning a more gradual roll-out than some competitors.