IT Operations | News, how-tos, features, reviews, and videos
Remote Australia is a major drawcard for travelers looking to disconnect and recharge. But to run technical operations, that asset of remoteness also creates many logistical problems that have been difficult to solve — until now.
IT services company Atos considers selling its IT security activities to settle debts, and warns deal to sell its legacy managed infrastructure services business may fall through.
Why is upgrading IT infrastructure still a ‘tough sell’? Likely because you haven’t adequately tied tech debt to tangible business consequences.
Governance, risk, and compliance (GRC) is an operational strategy that helps organizations align IT activities to business goals, manage risk effectively, and stay in compliance with government and industry regulations.
The quest for IT service excellence is never-ending. Here are ways you can attain customer satisfaction without burning-out your team.
As companies race to add generative models into products and workflows, massive investment to upskill workforces on prompt engineering and ethical AI emerges as a top priority.
Security leaders have particular concerns that older devices are more vulnerable to increasingly sophisticated cyber attacks.
To help promote insourcing and quality control, Toyota Motor North America is leveraging generative AI for HR and IT service desk requests.
The Certified ScrumMaster (CSM) certification sets the standard for establishing Scrum theory, developing practical applications and rules, and leading teams and stakeholders through the development process.
The opportunities to use generative AI will greatly vary for each organization, but the ways it can go wrong are turning out to be fairly universal.