featureCaptive centers are back. Is DIY offshoring right for you? Fully-owned global IT service centers picked up steam in 2023, but going the captive route requires clear-eyed consideration of benefits and risks, as well as desired business outcomes.By Stephanie Overby29 Feb 202410 minsOffshoringIT StrategyOutsourcing feature CIOs rethink all-in cloud strategiesBy Paula Rooney27 Feb 20247 minsEdge ComputingHybrid CloudMulti Cloudinterview CIO Gray Nester on fostering a culture of successBy Dan Roberts22 Feb 20249 minsInsurance IndustryIT StrategyStaff Management interviewWhy Jackson CIO Mike Hicks had to flip the script on his proven 100-day planBy Martha Heller 21 Feb 20246 minsCIOIT StrategyBudgeting opinionThe last thing most CIOs need is an AI planBy Bob Lewis 20 Feb 20247 minsGenerative AIIT StrategyArtificial Intelligence opinionBuild trust to win out with genAIBy Mike Mason 19 Feb 20244 minsGenerative AIIT Strategy feature5 key metrics for IT successBy John Edwards 13 Feb 20248 minsIT StrategyIT Leadership opinionStep 1 to becoming a business-savvy CIOBy Mary Shacklett 13 Feb 20247 minsBudgetingBusiness IT AlignmentIT Strategy feature6 best practices for better vendor managementBy Bob Violino 08 Feb 20249 minsManaged IT ServicesManaged Cloud ServicesIT Strategy ArticlesinterviewEdward Jones’ CIO Frank LaQuinta plays to winOver his career, the financial services IT exec has built a lasting set of leadership principles for driving benefits not just to the firm, but its associates, clients, and the communities it serves. By Dan Roberts 08 Feb 2024 11 minsFinancial Services IndustryIT StrategyIT LeadershiptipGet AI in the hands of your employeesStephen Franchetti, CIO of global IoT fleet management company Samsara, applies a “bottoms-up” approach to AI innovation.By Martha Heller 07 Feb 2024 5 minsCIOGenerative AISaaSfeature10 ways to improve IT performance (without killing morale)Maintaining team productivity while keeping morale high requires a fine balancing act. Here’s how to walk the tightrope without slipping.By John Edwards 05 Feb 2024 8 minsIT StrategyIT LeadershipfeatureHow to calculate TCO for enterprise softwareDetermining the total cost of ownership (TCO) of a software purchase is a complex process, rife with follow-on and hidden factors that must be taken into account. Here’s how to achieve a more accurate TCO estimate. By Neal Weinberg 01 Feb 2024 9 minsBudgetIT StrategyROI and MetricsopinionToday’s best CIOs are strategy wranglersCIOs must be very intentional about where resources and attention are focused. That means orchestrating myriad strategies in concert — and doing so in a way rooted in the true definition of strategic.By Thornton May 30 Jan 2024 5 minsIT StrategyIT LeadershipopinionDigital KPIs: The secret to measuring transformational successSelecting the right metrics for measuring the impact of digital initiatives can be a complicated mess. Here’s how to simplify the process of aligning KPIs with what digital transformation aims to achieve.By Isaac Sacolick 23 Jan 2024 9 minsDigital TransformationIT StrategyROI and Metricsnews analysisIT services spending signals major role change for CIOs aheadGartner’s 2024 IT spending forecast: With IT services poised to take the lion’s share of IT spend, it’s high time CIOs recognize their value proposition is undergoing significant transformation.By Jason Snyder 23 Jan 2024 6 minsCIOBudgetIT Consulting ServicesfeatureSavvy CIOs step up to support business hypergrowthUnder conditions of aggressive growth, IT roadmaps accelerate, experimentation increases, and adaptability is king. Here’s how IT leaders are proving their mettle in facilitating upward momentum. By Esther Shein 22 Jan 2024 11 minsBusiness IT AlignmentIT StrategyIT LeadershipopinionWhat is your data strategy for an AI future?Access to sufficient, reliable, and timely data will be a key determinant of success for enterprises over the coming years as AI transforms business workflows.By Martin De Saulles 22 Jan 2024 5 minsCIOIT StrategyArtificial IntelligencefeatureStorytelling for CIOs: from niche to bestseller Once seen as an outlier for progressive IT chiefs, storytelling is now becoming formalized as an essential device to communicate.By Martin Veitch 17 Jan 2024 9 minsCIOIT SkillsIT StrategyfeatureCIOs confront generative AI’s workplace X factorEnsuring productive partnerships between organizational end-users and increasingly intelligent software tools is critical to generative AI strategy success. Expect a rocky relationship in need of coaching and coaxing.By Paula Rooney 16 Jan 2024 11 minsGenerative AIIT StrategyStaff ManagementnewsSoftware vendors offer AI sales boost for retail at NRF showRetailers will be offered AI-powered tools for prediction and promotion at the National Retail Federation’s annual show.By Peter Sayer 15 Jan 2024 5 minsGenerative AIMicrosoftRetail Industry Show more Show less View all Resources whitepaper ERP flexibility can help businesses respond to geopolitical disruption and change Download the report to learn about the major decision points and action points leaders can consider as they create stronger, more resilient ERP systems in an era of uncertainty. The post ERP flexibility can help businesses respond to geopolitical disruption and change appeared first on Whitepaper Repository –. By IBM 28 Feb 2024Artificial IntelligenceIT ManagementSoftware Development whitepaper Frost & Sullivan: The New Cloud Economics – Why Cloud-based S/4HANA can help your business navigate dynamic market changes By IBM 28 Feb 2024Artificial IntelligenceIT ManagementSoftware Development whitepaper Generative AI is Here: Are you ready? By Dell Technologies 26 Feb 2024Artificial IntelligenceDesktop PCsSoftware Development View all Podcasts podcastsSponsored by GoToEssential Connections: The Business Owner’s Guide to Growth During Economic UncertaintyJoin leading executives at GoTo as they share insights and actionable steps for business owners and IT leaders to help future-proof their businesses. This podcast series helps small and mid-size businesses manage their essential connections by leveraging IT, Customer and Employee Experience, Marketing, and HR to grow their organizations, even in an uneasy economic landscape.0 episodeIT Strategy Ep. 05 Episode 5: Customer centricity: The Great Differentiator 06 Dec 202222 mins Small and Medium BusinessIT Leadership Ep. 04 Episode 4: Keeping Teams Together in a Digital and Distributed Workplace 29 Nov 202221 mins Small and Medium BusinessIT Leadership Explore a topic Analytics Careers Cloud Computing Enterprise Applications IT Leadership IT Management IT Operations Industry Security Artificial Intelligence Data Management Data Center Vendors and Providers Networking View all topics All topics Close Analytics Careers Cloud Computing Enterprise Applications IT Leadership IT Management IT Operations Industry Security Artificial Intelligence Data Management Data Center Vendors and Providers Networking Software Development Business Operations Emerging Technology Digital Transformation Innovation Diversity and Inclusion Project Management Generative AI Show me morePopularArticlesPodcastsVideos brandpost Sponsored by Avanade By enabling “ask and expert” capabilities, generative AI like Microsoft Copilot will transform manufacturing By CIO Contributor 29 Feb 20244 mins Generative AIInnovation feature What is a chief data officer? A leader who creates business value from data By Minda Zetlin and Thor Olavsrud 29 Feb 202410 mins Staff ManagementCareersIT Leadership tip The trick to better answers from generative AI By Sharon Machlis 29 Feb 20245 mins Generative AI podcast CIO Leadership Live Canada with John Pinard, VP, IT Operations, Infrastructure and Cybersecurity, DUCA Financial Services Credit Union 29 Feb 202421 mins CIO Leadership Live podcast CIO Leadership Live Australia with John Taylor, Former Group Executive – Technology & Security, MedHealth 27 Feb 202431 mins CIO Leadership Live podcast CIO Leadership Live India with Sankaranarayanan Raghavan, Chief Technology and Data Officer, IndiaFirst Life 22 Feb 202419 mins CIO Leadership Live video Meet the CIO50 Middle East winners 29 Feb 20241 mins CIO Leadership Live video Leadership Advice: What are the best tips for becoming a CIO? 29 Feb 20242 mins CIO Leadership Live video CIO Leadership Live Canada with John Pinard, VP, IT Operations, Infrastructure and Cybersecurity, DUCA Financial Services Credit Union 29 Feb 202421 mins CIO Leadership Live