Keith Shaw and his guests discuss the latest tech news and trends happening in the industry. New episodes 2-3 times per week.
While generative AI dominated the headlines last year, there are some other amazing macro-trends in the world of technology that will have a big impact this year. Keith chats with Mike Bechtel, chief futurist and managing director at Deloitte Consulting, about the big trends for the year, as identified in the company’s Top Tech Trends report.
For many companies, this year will mean moving their generative AI pilot projects into more customer-facing tools, while they still experiment with new tools and models. Keith chats with Sandeep Sacheti, executive vice president of Wolters Kluwer, about the lessons they learned in 2023 from genAI experiments, and why companies need to balance experiments between creative uses and more accurate tools.
Getting a job in 2023 or 2024 is more difficult than 10, 20 or 30 years ago. New resume-scanning technologies and the use of artificial intelligence, while beneficial for employers, can eliminate many job seekers from getting their foot in the door. Keith chats with Chui Senanyake, an expert in human resources and CEO of The Job Helpers, about how job candidates can navigate the job seeking market as well as how to find the perfect job in 2024.
Most tech organizations have a disaster recovery plan in place for traditional events such as hurricanes, earthquakes, blizzards, etc. But what happens when the event itself is unexpected (and immediate)? Keith talks with Tamecka McKay, CIO for the city of Fort Lauderdale, Fla., about how her team responded during a historic rainfall that dropped 25-plus inches of rain in a five-hour period, flooding many buildings and taking out power, email and other tech systems.
Recent news and trends indicate continuing problems around generative AI, such as security issues, the ‘dumbening’ of the tech, cost problems; which leads us to wonder whether we are about to hit the proverbial ‘trough of disillusionment.’ Is this the case or are we just at another plateau, with more greatness to come? Keith speaks with Mike Mason from Thoughtworks and Nicholas Mattei from Tulane University about whether we have reached “Peak AI”.
The old era of a heroic boss leading his team into ‘battle’ are long gone, given the exponential growth of disruption in the workplace. Keith chats with Ron Gutman, an adjunct professor at Stanford University and innovator on leadership issues, about how bosses and other company leaders need to adopt an anti-heroic persona.
Recent incidents around companies and government organizations suffering shutdowns due to legacy and outdated technology systems is shining a spotlight on the problems around modernization. Richard Wiedenbeck, Chief Technology & Transformation Officer at insurer Ameritas, chats with Keith about the obstacles that many organizations face in trying to modernize their systems.
The dynamics between employees and employers continues to swing back and forth in the face of massive layoffs, hiring and staffing shortages, and return-to-office mandates. How can employers become better at creating an environment where employees feel engaged? Does technology solutions help or hurt with improving morale? We chat with Joe Mull, author of the book “Employalty: How to Ignite Commitment and Keep Top Talent in the New Age of Work” about these and other employee/employer issues.
The big game is coming, and Keith gets a sneak peek at how digital technologies are being used to support logistics for public safety, utilities and other city services in a discussion with Feroz Merchhiya, CIO and CISO for the city of Glendale, Arizona.
As more states consider bans on the social media app TikTok, this could affect college universities and their IT infrastructure. In addition, ChatGPT and other generative AI tools are disrupting the way students will learn. We chat with Vince Kellen, CIO at UC San Diego, to discuss these issues, as well as the new generation of tech-savvy students hitting campuses and their impact on the technology infrastructure at colleges.
Nowhere has artificial intelligence and generative AI tools like ChatGPT disrupted a space more than in education, where teachers and students are debating whether the tools can help or harm them. Jim Chilton, executive vice president of learning platform provider Cengage, chats with Keith about why knowledge workers can take advantage of the tools to help them become smarter and better prepared for an AI future.