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At its Trailblazer DX ’23 developer conference, Salesforce revealed plans to add new generative AI functions to its CRM platform, but set no launch date.
CIOs see opportunities to use breakthrough AI models to increase productivity in areas ranging from writing marketing copy to software coding — but only if enterprises have the right guardrails in place.
On the eve of announcing its own new AI offering, Salesforce has issued results from a survey that found that while some IT leaders have concerns about AI, a significant majority believe it can help them to better support their customers and improve
A majority of business leaders in enterprises worldwide are unable to use data to make strategic business decisions, according to Salesforce’s Untapped Data Research survey.
Though Google's cloud arm appears to be reining in expenses to cut losses, sales growth for the business slowed down in the fourth quarter as overall profit for parent company Alphabet declined 34%.
SAP’s profitability fell sharply in 2022 despite overall revenue growth and booming cloud sales, prompting it to sell its remaining stake in Qualtrics and lay off 2,800 staff.
Microsoft is investing billions more into OpenAI, the company behind ChatGPT, and plans to roll out new enterprise services based on the company’s generative AI products.