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As products become more based in software, CIO roles will increasingly align with CIOs who’ve been selling software for decades, like Jim Palermo, CIO of open source solution provider Red Hat.
A year since ChatGPT burst on the scene, and despite demonstrable benefits, IT leaders have yet to go all in on gen AI, choosing instead to proceed with caution.
While data sharing remains a challenge, many organizations already benefit from two key things that AI does now for supply chain management.
Self-service IT is evolving and maturing, empowering end users to solve a wider range of IT issues without direct IT involvement than ever before.
Enterprise IA pioneers have been blending RPA and AI to great benefits. Here’s how they’ve honed their automation strategies to take IA enterprise-wide.
CDO Brad Clay spearheaded a new global business process ownership model to help fuel the semiconductor manufacturer’s transformation from a high-volume commodity business to a high-value one.
Heineken’s global CIO Ing Yan Ong plots a €10 billion digital business course consisting of AI, ERP consolidation, and predictive analytics to become the “best connected brewer.”
The shipping giant’s APM Terminals business is developing the port of the future, replete with private 5G, AI-fortified IoT devices, and a powerful edge computing foundation.
Seeking to expand the benefits of business process automation, leading organizations are extending their RPA implementations with a mix of AI and machine learning.
With technology, talent, and workplace culture key ingredients for business success, a strong partnership between IT and HR leaders may be the most critical in today’s C-suite.