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What’s new in enterprise software and services? Plenty. Here’s a quick rundown of the key trends IT leaders should be following.
Toyota Motor North America is shifting its automation agenda into high gear with a range of tools centered on the cloud as part of a strategy to reap savings and evolve toward data-informed operations.
Recent announcements by Microsoft and Salesforce on how they’re ramping up integration of AI tools into their software offerings mark the start of a revolution in the CRM marketplace.
Like Oracle University, NetSuite’s MyLearn program will offer courses on its product fundamentals and implementation.
From upcoming support expirations to the hard-sell of RISE, SAP customers — and midmarket targets — can expect a cloudy future that will require complex evaluations and reimagined managed services relationships.
For Qualtrics customers, the company's takeover by CPP Investments and Silver Lake could usher in more innovative products, according to analysts.
SAP, which owns a majority stake in the customer experience management company, has agreed to sell its stake for $7.7 billion, but will continue to operate as a Qualtrics' technology and go-to-market strategic partner, servicing joint customers.
Salesforce announced will invest $250 million in AI startups, starting with four companies that will make up its initial round.
At its Trailblazer DX ’23 developer conference, Salesforce revealed plans to add new generative AI functions to its CRM platform, but set no launch date.
On the eve of announcing its own new AI offering, Salesforce has issued results from a survey that found that while some IT leaders have concerns about AI, a significant majority believe it can help them to better support their customers and improve