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Determining the total cost of ownership (TCO) of a software purchase is a complex process, rife with follow-on and hidden factors that must be taken into account. Here’s how to achieve a more accurate TCO estimate.
The American auto giant’s cloud-first strategy has helped drive its shift to ‘software-defined vehicle’ manufacturing, replete with revenue-generating services that make it a cloud software provider as well.
Kirk Ball, EVP and CIO of grocery chain Giant Eagle, sat with CIO Leadership Live host Maryfran Johnson and discussed optimizing a superior customer experience, the global search for talent, and how digital retail innovations are evolving.
Customer relationship management (CRM) is undergoing a sea change, thanks to AI advances, expanding data capabilities, and process automation — and IT leaders are responding with new takes on CRM strategies.
Geopolitical and macroeconomic uncertainty, fallout from the generative AI explosion, and the need to prioritize on a budget top the list of tough, ongoing issues CIOs must navigate this year.
The second segment of Cathay Pacific’s digital transformation will take flight this year with cloud optimization and secure networking as top goals, IT GM Rajeev Nair says.
As the world of technology continues to rapidly evolve, CIOs need to equally sharpen their senses to not just spot red flags but effectively respond to them.
Cisco’s $28 billion offer for enterprise cloud protection company Splunk was the biggest enterprise software deal of 2023, while the previous year’s biggest, Broadcom’s $69 billion acquisition of VMware, secured regulatory approval
Despite the myriad temptations to rush in, KeyBank, Gen Re, and Genpact business tech leaders set the path for ethical, efficient, and secure generative AI usage.
Seeking to shortcut extensive lead times for critical parts at its remote Kuparuk outpost, the energy giant turned to 3D printing, which, coupled with data and AI, could have far-reaching impact on the industry.