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Determining the total cost of ownership (TCO) of a software purchase is a complex process, rife with follow-on and hidden factors that must be taken into account. Here’s how to achieve a more accurate TCO estimate.
Under conditions of aggressive growth, IT roadmaps accelerate, experimentation increases, and adaptability is king. Here’s how IT leaders are proving their mettle in facilitating upward momentum.
Once seen as an outlier for progressive IT chiefs, storytelling is now becoming formalized as an essential device to communicate.
Ensuring productive partnerships between organizational end-users and increasingly intelligent software tools is critical to generative AI strategy success. Expect a rocky relationship in need of coaching and coaxing.
From building a personal board of directors to sharpening people skills, IT leaders are looking to develop their profiles, perspectives, and prospects to better helm IT this year — and grow their careers.
Customer relationship management (CRM) is undergoing a sea change, thanks to AI advances, expanding data capabilities, and process automation — and IT leaders are responding with new takes on CRM strategies.
Geopolitical and macroeconomic uncertainty, fallout from the generative AI explosion, and the need to prioritize on a budget top the list of tough, ongoing issues CIOs must navigate this year.
A new year offers fresh opportunities and challenges. Prioritizing your most critical tasks will help you save time and effort.
CIOs share their objectives to shape IT outcomes in the year ahead, from building better business alignment to transforming IT into a business catalyst.
From damaged database files to generative AI misuse, these high-profile IT disasters wreaked real-world havoc this year. Let them serve as cautionary tales.