IT Strategy | News, how-tos, features, reviews, and videos
When plans change or performance is poor, it may be time to break off an outsourcing commitment. Hereu2019s how to make the process as pain-free and productive as possible.
Compelling vision, mission, and value statements provide brief but powerful descriptions of an enterprise's purpose and method of operating.
If implemented correctly, DevOps can streamline processes and propel a complete working culture shift
While each project is unique and subjected to its own specific risks, there are some universals to heed when it comes to recovering a failing project.
Think you might have a zombie IT project on your hands? Killing it can be challenging. It takes just the right mix of forensics and logistical know-how, and a lot of political will.
7 things you should know about IT governance, including choosing a framework and how to ensure a smooth implementation.
When vetting vendors, references are essential. But with Salesforce consultants, and cloud consultants in general, a deeper screening will ensure you hire the best for your project. These 25 questions will help.
A service-level agreement (SLA) defines the level of service you expect from a vendor, laying out the metrics by which service is measured, as well as remedies or penalties should agreed-on service levels not be achieved. It is a critical component o
Kaiser Permanente's Dick Daniels urges fellow CIOs to look at how consumers use a variety of services to improve their own products and services.
Tony Bender discusses the mindset he adopted when preparing IT to split off Energizer Holdings from Edgewell Personal Care, owner of brands such as Schick, Playtex and Hawaiian Tropic.