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Ensuring productive partnerships between organizational end-users and increasingly intelligent software tools is critical to generative AI strategy success. Expect a rocky relationship in need of coaching and coaxing.
Retailers will be offered AI-powered tools for prediction and promotion at the National Retail Federation’s annual show.
From building a personal board of directors to sharpening people skills, IT leaders are looking to develop their profiles, perspectives, and prospects to better helm IT this year — and grow their careers.
Customer relationship management (CRM) is undergoing a sea change, thanks to AI advances, expanding data capabilities, and process automation — and IT leaders are responding with new takes on CRM strategies.
Geopolitical and macroeconomic uncertainty, fallout from the generative AI explosion, and the need to prioritize on a budget top the list of tough, ongoing issues CIOs must navigate this year.
What’s the key to meeting your CEO’s IT expectations? Managing those expectations so your CEO’s disappointments aren’t blamed on you and your IT organization.
A new year offers fresh opportunities and challenges. Prioritizing your most critical tasks will help you save time and effort.
With over 1,250 establishments in 95 countries, Radisson Hotel Group is one of the world’s largest in the industry. Here, global CIO Jaime González-Peralta reveals why technology is integral not only for the company’s future but fo
Remote Australia is a major drawcard for travelers looking to disconnect and recharge. But to run technical operations, that asset of remoteness also creates many logistical problems that have been difficult to solve — until now.
CIOs share their objectives to shape IT outcomes in the year ahead, from building better business alignment to transforming IT into a business catalyst.